Participate in the Panda Express Guest Survey online at http://www.pandaexpress.com/guest.
Www.pandaexpress.com/guest is the web page for Panda Express customers to take their guest survey online. This web site is powered by medallia.com, a company specialized in customer experience management products and services. The Panda Express survey site is available in two languages including English and Spanish. English is the default language of the survey site.
If you have recently visited participating Panda Express locations and purchased their gourmet Chinese food, you will be invited to take the customer satisfaction survey within 2 days of your visit. This Panda Express Survey can be taken on the phone by calling 1-888-51-PANDA (72632) or on the internet at pandaexpress.com/guest. The survey incentive is a free entrée item with an order of any 2-entrée plate on your next visit to a participating Panda Express location. The following are step by step instructions on how to take the survey on the web.
How to participate in Panda Express Guest Survey online to receive a FREE entrée item with purchase
1. Go to the Panda Express survey site at http://www.pandaexpress.com/guest. When typing this URL into your web browser, you will be redirected to this link: http://survey.medallia.com/pandaexpresssurvey.
2. Select your preferred language from the dropdown list located on the top right hand side of the page. This customer satisfaction survey can be taken in either English or Spanish.
3. Enter the receipt code in the white box on the middle lower part of the page. The receipt code is also known as the Panda Express survey code or Panda Express survey number which can be found on your receipt. The survey code is a series of number containing 16 digits. After typing in the code, click on the green button “Begin Survey” and then you can start to answer the survey questions. It is a very short feedback survey questionnaire and usually you can finish it within several minutes.
4. Answer the survey questions and share your dining experience with the managers of their restaurants.
5. After answering all the feedback questions, you also need to answer several questions about you. The information collected in these questions will be used for classification purposes.
6. At the end of the survey, you have the option to enter your email address if you want to receive special offers or other survey opportunities from them in the future.
7. After finishing the satisfaction survey, you will get a validation code. This Validation code is very important. You should write it down on the back of the receipt where you find the Panda Express survey code to unlock the questions. Next time when you visit participating locations, you can redeem the receipt with the validation code written on the back for a free entrée item when purchasing a 2 entrée plate.
Website for taking Panda Express Survey online: www.pandaexpress.com/guest