www.Amazon.com – Telephone Number for Amazon Customer Service
Here, you will learn how to find Amazon customer service phone numbers on www.amazon.com and how to contact Amazon.com customer service.
If it is the first time for you to try to contact them, you may find that it is not easy to find the phone number for Amazon customer service on the homepage of their site.
These days many online retailers put a contact link or their customer service phone numbers directly on their website home page. But that is the not the case for Amazon. Instead, there is a very useful HELP section on http://www.amazon.com which covers almost all the topics about shopping on Amazon, ranging from shipping and delivery, returns and refunds, review and change orders and so on. The link for the HELP section is listed on both the top and bottom of the Amazon home page. On the right hand side of the Help section, there is a yellow button “Contact Us”. If the information provided on their site cannot answer your questions or concerns, you may want to talk to an Amazon customer service associate. Then you will need to click on the “Contact Us” button. To contact them, you need to login to your Amazon account with your username and password.
If you don’t have an account, you may want to try calling 1-866-749-7539. This toll free number is the phone number for Amazon.com customer service but an automated system will pick up the phone at this number. International customers may use 1-206-266-2992 as the Amazon.com customer service phone number.
Then the question is how to contact an Amazon.com customer service associate directly? To do this, you need to login to your Amazon.com account first. In your account, you will find that there are 3 ways to reach them: Email, Chat and Phone. By choosing the “Phone”, you will see a short form for Amazon Call Me Service on the next page. The Call Me Service will allow one of their customer service associate to call you at the phone number and time you defined. To fill out the form, you have to choose the country or region you live in from a drop-down list, key in your phone number which you want to use to receive the phone call, and let them know when they should call. You can choose “Now” or “in 5 minutes”. Click on the “Call Me” button and you can wait for their call.
What are benefits of the Amazon.com Call Me Service?
There are two major benefits of this system. First, you will save some time since you don’t need to wait on the line to talk to a representative. Second, the associate who calls you will know who you are and what orders you have placed recently since you use the Call Me Service in your account and your transaction history is recorded in your account. You don’t need to spend time telling them who you are and what your account number or customer number is. And the associate doesn’t need to type in your information into the computer and get out your record while you are waiting on the phone. Since Amazon.com provides this Call Me Service, which is more efficient than the typical customer service line, this is why you it is difficult to find the phone number for Amazon.com’s customer service.
Www.Amazon.com is the website for Amazon, one of the major online retailers in the United States. This web site is owned by Amazon.com, Inc., a US-based company which has a headquarters office located in Seattle, Washington. This company is a publicly traded company on NASDAQ with the stock symbol AMZN. People who are interested in its business may invest in it by purchasing its stock.
Telephone numbers for Amazon customer service automated system:
1-866-749-7539 (for customers living in the US),
1-202-266-2992 (for international customers)
Source: Amazon.com